Privacy Policy

Last Updated: February 20, 2026

1. Information We Collect

ERD Studio collects the following information to provide the Service:

Upon Registration

Email address, name (nickname), profile image (when using social login)

During Service Use

ERD data, project information, and settings created by the user

Upon Payment

Subscription plan, payment status, billing period (payment details such as card numbers are handled directly by Paddle and are never stored by ERD Studio)

Automatically Collected

IP address, browser type, access timestamps, and service usage logs

2. How We Use Your Information

  • Service delivery and operation (authentication, project storage, sharing)
  • Subscription and payment management (plan activation, renewal, refund processing)
  • Customer support and inquiry responses
  • Statistical analysis for service improvement (aggregated, de-identified data)
  • Important service notices and policy update notifications

3. Third-Party Services

ERD Studio uses the following third-party services to operate:

ServicePurposeData Shared
SupabaseDatabase & AuthenticationAccount info, ERD data
PaddlePayment ProcessingEmail, subscription info
Google / GitHubSocial Login (optional)Email, name, profile image

We may also disclose your information when required by law or legal process.

4. Data Retention

  • Upon account deletion: All personal information and ERD data are permanently deleted within 30 days.
  • Payment and transaction records: Retained for 5 years as required by tax law.
  • Data required to be retained by law will be kept for the legally mandated period.

5. Your Rights

You have the following rights regarding your personal information:

  • Right to access and review your personal information
  • Right to request correction or deletion of your information
  • Right to request restriction of processing
  • Right to account deletion and data removal

To exercise these rights, please contact us through our support channel.

6. Cookies & Sessions

ERD Studio uses cookies to maintain login sessions and improve your experience. You may disable cookies in your browser settings, but some features may become limited as a result.

7. Contact

For questions about this Privacy Policy or to exercise your rights, please contact us at: